SHIPPING & RETURNS

Most pieces ship within 7-10 business days from the New York City studio, unless otherwise communicated via email. We will always make best efforts to ship your piece as quickly and efficiently as possible.

We currently only ship to addresses within the US.

All sales are final.

This Privacy Policy Statement describes how we collect your personal information, in addition to how we use and share that information,when you visit or make a purchase from www.kerentoledano.com (referred to as “the site.”)

PERSONAL INFORMATION COLLECTION

We use various technologies to collect and store device information when you browse our site, and this may include using cookies (learn more about cookies here: http://www.allaboutcookies.org) and similar tracking technologies, such as log files (which track actions occurring on the site), and pixels and web beacons (electronic files used to record information about your browsing practices). For example, we use web beacons in the emails we send. These web beacons track certain behavior such as whether the email sent through the site was delivered and opened and whether links within the email were clicked. These aforementioned technologies collect information such as the recipient’s IP address, browser, email client type, internet service provider, internal links, pages visited, scrolling and search habits, timestamps, and other similar details. We use this information to measure the performance of our email campaigns, and to provide analytics information and enhance the effectiveness of our site. We may generate reports to review this information.

When you initiate a purchase through the site, we collect certain personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. Personal information herein refers to both device information and order information collected, as outlined above.

HOW WE USE YOUR PERSONAL INFORMATION

We use the order information you provide to fulfill orders, arrange for shipping, and to generate invoices and order confirmations. We also use this Information to communicate with you, and - when you opt in, to provide you with information or advertising relating to our site. We use the Device Information that we collect to help us screen for potential risk and fraud (for ex: your IP address), and to improve our Site—for ex: assessing how customers use our site, and the success of our marketing campaign, by generating analytics, as mentioned above.

We may also use your information to enforce compliance with our Terms of Use and applicable law, to respond to a subpoena, search warrant or other lawful request for information we receive, and to protect the rights and safety of our Members and third parties, as well as our own.

THIRD PARTIES

We share your Personal Information with third parties to help us use your Personal Information, as described above. Our site and online store are powered by Squarespace—you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy/. We also use Mailchimp to power our newsletter and email list, and to provide us with site analytics. You can read Mailchimp’s full Privacy Policy, including how they use your information, and cookies & tracking technologies, here: https://mailchimp.com/legal/privacy/

CONSENT

In compliance with the General Data Protection Registration (GDPR) our site does not use pre-checked consent boxes. Your consent must be specific, in the form of a newsletter sign-up or email sent through our CONTACT page. You can read the full text of the GDPR here: https://ec.europa.eu/info/law/law-topic/data-protection_en

If your browser emits a Do Not Track signal, we do not alter our site’s data collection and practices as outlined herein.

RIGHTS

As an EU citizen, you have the right to ask for details about the way we use your personal data. EU citizens have the right to request their personal data be corrected, provided to them, prohibited for certain uses, or removed completely. We will provide you with your personal data upon request. Please send us an email through our CONTACT page or the footer link on our site. We use your information to process orders you have placed through the site, or to pursue any of our legal business interests, such as site analytics, listed herein. If you are an EU resident, please be aware that your information will be transmitted outside of the European Union, including to the United States and Canada.

RETENTION OF DATA

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

UPDATES

This privacy policy is subject to change, due to changes in our practices, or for legal, regulatory or operational reasons.

MINORS

The Site is not intended for individuals under the age of 18.